Terms & Condition

1. ABOUT JHAVERI SECURITIES LIMITED

Jhaveri Securities Limited is a financial services company providing securities-market related services subject to applicable laws, rules, regulations, circulars and directions issued by the Securities and Exchange Board of India ("SEBI"), stock exchanges, depositories and other regulatory/statutory authorities.

JSL is a member of recognised stock exchanges and provides services subject to the permissions, registrations and authorisations applicable to the relevant products and services.

Regulatory Details

Jhaveri Securities Limited

SEBI Registration No.: INZ000199232
NSE Member Code: 08232
Registered Office: 301-302, Payal Towers-II, Sayajigunj, Vadodara - 390020, Gujarat, India
Website: www.jhaveritrade.com
Investor Grievance Email: igc@jhaveritrade.com
Compliance Email: compliance@jhaveritrade.com
CIN: [U67120GJ1992PLC018194]
BSE Membership No.: [3015]
MCX Membership No.: [56465]
Depository Participant Registration/ID: [IN-DP-195-2016/IN301991]

The above particulars should be updated whenever there is any change in the regulatory status, membership, registration or contact details.

2. ACCEPTANCE OF TERMS

By using this Website, you confirm that:

You have read and understood these Terms.
You agree to comply with all applicable laws and regulations.
The information provided by you, wherever applicable, is true, accurate and complete.
You will use the Website only for lawful purposes.
You will not use the Website in any manner that may damage, disable, overburden or impair the Website or interfere with another person's use of the Website.
You will not attempt to obtain unauthorised access to any part of the Website, server, database, application, account or other technology infrastructure.

3. NATURE AND PURPOSE OF WEBSITE

The Website is primarily intended to provide information regarding JSL, its products and services, securities-market related information, educational material, research-related information, digital facilities, customer-service facilities and other information that JSL may publish from time to time.

Information available on the Website is generally provided for information, education and awareness purposes unless specifically stated otherwise.

The availability of any product, service, facility or feature on the Website does not necessarily mean that such product or service is available to every person or in every jurisdiction.

4. NO INVESTMENT ADVICE OR GUARANTEE

Unless specifically stated otherwise and subject to the applicable regulatory framework, the information, articles, market commentary, research material, educational content, calculators, illustrations, opinions, charts, data and other material displayed on the Website should not be construed as:

investment advice;
financial planning advice;
tax advice;
legal advice;
an offer to buy or sell securities;
a solicitation to buy or sell securities;
a guarantee of returns;
a guarantee of profits;
a recommendation to undertake any particular investment or trading strategy; or
a representation that any security or investment will achieve a particular price or return.

Investment decisions should be made after considering the investor's objectives, financial situation, risk appetite, investment horizon and other relevant circumstances.

Where required, users should seek independent professional advice from an appropriately qualified adviser.

5. MARKET AND INVESTMENT RISKS

Investment and trading in securities markets are subject to market risks.

Prices of securities, derivatives, commodities and other financial instruments may fluctuate and may result in partial or complete loss of capital.

Past performance is not indicative of future performance.

Historical returns, projected returns, examples, illustrations or simulated results displayed on the Website should not be considered as an assurance or indication of future performance.

Particularly in derivatives and leveraged products, losses may substantially exceed the initial amount invested or deposited, subject to the applicable product terms and regulations.

Investors are advised to read all relevant documents carefully before investing or trading.

6. ACCURACY AND COMPLETENESS OF INFORMATION

JSL makes reasonable efforts to ensure that information published on the Website is accurate and updated. However, JSL does not warrant that all information will always be:

accurate;
complete;
current;
error-free;
uninterrupted;
available at all times; or
suitable for any particular purpose.

Market data, prices, indices, corporate information, financial information and other third-party information may be obtained from external sources.

There may be delays, omissions, inaccuracies or technical errors in such information.

JSL shall not be responsible for any loss arising solely from reliance upon information that is inaccurate, incomplete, delayed or subsequently changed, except to the extent required under applicable law.

7. MARKET DATA AND THIRD-PARTY INFORMATION

Certain information available through the Website may originate from recognised stock exchanges, depositories, data vendors, information providers, research providers, financial institutions or other third parties.

Such information may be subject to the terms, conditions and intellectual-property rights of the relevant third-party provider.

JSL does not independently guarantee the accuracy, completeness or timeliness of third-party information.

Users should independently verify material information before making an investment or trading decision.

8. TRADING AND INVESTMENT SERVICES

Access to JSL's trading platforms, mobile applications, web trading platforms, APIs, digital facilities and other transaction-enabled systems may be subject to separate terms and conditions.

Examples may include:

trading account terms;
client registration documents;
account opening forms;
rights and obligations;
risk disclosure documents;
exchange rules;
depository rules;
tariff/brokerage schedules;
margin policies;
trading-platform terms;
privacy and data-processing terms; and
other regulatory or contractual documents.

In the event of any inconsistency between these Website Terms and a specific contractual or regulatory document governing a particular service, the specific contractual/regulatory document shall prevail to the extent applicable.

9. ACCOUNT OPENING AND KYC

Opening a trading, demat or other account with JSL is subject to applicable eligibility, KYC, AML/CFT, regulatory and internal requirements.

Submission of an online account-opening application does not by itself constitute acceptance of the application or confirmation that an account has been opened.

JSL may request additional information or documents for verification, due diligence, KYC, re-KYC, risk assessment, regulatory requirements or other lawful purposes.

JSL may decline, suspend or restrict an application or service where permitted or required under applicable law, regulation or internal policy.

10. USER LOGIN AND SECURITY

Where the Website provides access to account-related or transaction-related facilities, the user is responsible for maintaining the confidentiality of:

User ID;
password;
PIN;
OTP;
TPIN;
API credentials;
authentication credentials;
device access; and
other security credentials.

Users must not share such credentials with any person.

Users should immediately notify JSL through the prescribed channel if they suspect unauthorised access, fraudulent activity, compromise of credentials or any suspicious transaction.

JSL shall not be responsible for losses arising from unauthorised use resulting from negligence, credential sharing, disclosure of OTP/password/PIN or failure to follow prescribed security procedures, subject to applicable law and regulatory requirements.

11. DIGITAL PLATFORMS AND TECHNOLOGY

JSL may provide access to digital platforms, mobile applications, web applications, APIs, WhatsApp-based services, chatbots, notifications and other technology-enabled services.

Such services may depend upon:

internet connectivity;
telecommunications networks;
operating systems;
device compatibility;
third-party service providers;
exchange/depository systems;
banking/payment systems; and
other external infrastructure.

JSL does not guarantee uninterrupted availability of such services.

Technology-related interruptions, maintenance, cyber incidents, connectivity failures, system errors, exchange outages or other circumstances beyond JSL's reasonable control may affect service availability.

12. ELECTRONIC COMMUNICATION

You agree that JSL may communicate with you through legally permissible electronic channels, including:

email;
SMS;
WhatsApp;
telephone;
mobile applications;
website notifications;
push notifications;
electronic statements; and
other approved communication channels.

Such communications may relate to transactions, account information, regulatory requirements, service updates, security alerts, product/service information and other permissible communications.

You are responsible for ensuring that your registered contact details remain current.

13. FRAUD PREVENTION AND IMPERSONATION

JSL does not authorise any person to guarantee returns or solicit money by promising assured profits from securities-market investments unless specifically permitted under applicable regulations.

Customers should remain alert to fraudulent persons impersonating JSL, its employees, authorised persons, associates or representatives.

JSL will not ordinarily ask customers to disclose passwords, OTPs, TPINs or other confidential authentication credentials through unsolicited communication.

Customers should verify the authenticity of any communication, payment request, investment proposal, trading instruction or bank account before acting upon it.

Any suspicious communication or suspected fraud should be reported to JSL through the official contact details published on www.jhaveritrade.com.

14. LINKS TO THIRD-PARTY WEBSITES

The Website may contain links to third-party websites, applications, platforms or resources.

These links may be provided for convenience or information purposes.

JSL does not necessarily endorse, control or guarantee the content, accuracy, availability, security, privacy practices or services of such third-party websites.

Accessing a third-party website is at the user's own risk and may be subject to that third party's terms and privacy policy.

15. INTELLECTUAL PROPERTY RIGHTS

Unless otherwise stated, all content available on the Website, including:

text;
logos;
trademarks;
service marks;
graphics;
photographs;
videos;
audio;
designs;
layouts;
software;
icons;
documents;
reports;
databases;
compilations; and
other material

is owned by or licensed to JSL and is protected under applicable intellectual-property laws.

No material from the Website may be copied, reproduced, modified, republished, uploaded, transmitted, distributed, sold, licensed or commercially exploited without prior written permission from JSL or the applicable rights holder.

Limited access and use of Website content for personal, non-commercial and lawful purposes is permitted, provided that applicable proprietary notices are retained.

16. PROHIBITED USE

Users shall not:

use the Website for unlawful purposes;
attempt to gain unauthorised access to the Website or its infrastructure;
introduce malware, viruses, malicious code or harmful material;
scrape, crawl, harvest or systematically extract Website data without written permission;
reproduce or commercially exploit Website content without permission;
impersonate JSL or any employee, representative or other person;
interfere with Website security or functionality;
use automated mechanisms to overload or disrupt the Website;
upload or transmit content that violates applicable law or third-party rights; or
use the Website in a manner that may damage JSL's reputation, systems or legitimate business operations.

17. WEBSITE AVAILABILITY

JSL may modify, suspend, withdraw, discontinue or restrict access to any portion of the Website or any service available through it at any time, including for:

maintenance;
upgrades;
security reasons;
regulatory requirements;
technical reasons;
operational reasons; or
other legitimate business purposes.

JSL shall endeavour to restore services within a reasonable period where practicable.

18. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, JSL shall not be liable for any indirect, incidental, special, consequential or punitive loss or damage arising from or relating to:

use or inability to use the Website;
reliance on Website information;
interruption of services;
technical failures;
internet or communication failures;
third-party services;
unauthorised access;
cyber incidents;
errors or omissions in information;
market movements; or
use of third-party links or resources.

Nothing in these Terms shall exclude or limit any liability that cannot lawfully be excluded or limited under applicable law or regulations.

19. FORCE MAJEURE

JSL shall not be responsible for failure or delay in performance caused by circumstances beyond its reasonable control, including but not limited to:

natural disasters;
fire;
flood;
earthquake;
war;
terrorism;
civil disturbance;
government action;
regulatory action;
exchange or depository failure;
banking-system failure;
telecommunications failure;
internet outage;
cyberattack;
power failure;
technology failure;
pandemic or similar events; or
any other event beyond reasonable control.

20. PRIVACY AND PERSONAL INFORMATION

JSL may collect, process, store and use personal information in accordance with its Privacy Policy and applicable laws and regulations.

Users are advised to read JSL's Privacy Policy before providing personal information through the Website.

The Privacy Policy shall govern the collection and processing of personal information to the extent applicable.

21. COOKIES AND SIMILAR TECHNOLOGIES

The Website may use cookies and similar technologies for purposes including:

Website functionality;
security;
authentication;
analytics;
performance monitoring;
user preferences; and
improvement of user experience.

Additional details regarding cookies and personal information may be provided in JSL's Privacy Policy/Cookie Policy.

22. RESEARCH AND EDUCATIONAL CONTENT

Where research reports, market views, technical analysis, investment ideas, educational material or other research-related information is made available, such content shall be subject to the applicable regulatory framework and relevant disclosures.

Such information represents the views of the relevant author/research function at the applicable time and may change without prior notice.

Past recommendations, forecasts or views may not remain valid due to changes in market conditions, company fundamentals, economic conditions or other factors.

Users should read all applicable disclosures and disclaimers accompanying such material.

23. PRODUCT-SPECIFIC TERMS

Certain products and services offered or displayed through the Website may have additional eligibility criteria, risks, charges, terms and conditions.

These may include, without limitation:

Equity;
Futures & Options;
Commodity;
Currency derivatives;
IPO;
Demat/Depository services;
Mutual Funds;
Portfolio Management Services;
Alternative Investment Funds;
Portfolio Advisory/Investment Advisory services;
Margin/leveraged products;
Securities lending and borrowing;
Wealth-management services; and
other products/services introduced from time to time.

The applicable product-specific terms and regulatory disclosures shall apply to the relevant service.

24. FEES, BROKERAGE AND CHARGES

Brokerage, transaction charges, statutory charges, taxes, exchange charges, depository charges, service charges and other applicable fees shall be governed by the applicable tariff/brokerage schedule and other contractual documents.

Charges may be revised in accordance with applicable regulatory requirements and the terms applicable to the relevant service.

Customers should review the applicable tariff and charges before transacting.

25. CUSTOMER GRIEVANCE REDRESSAL

JSL is committed to providing appropriate channels for customers and investors to raise service requests and grievances.

Customers may first approach JSL through the grievance/contact mechanism published on the Website.

Investor Grievance Email:
igc@jhaveritrade.com

Compliance Email:
compliance@jhaveritrade.com

If a grievance is not resolved satisfactorily within the applicable process, the investor may pursue the escalation mechanism available through the relevant stock exchange, depository and/or SEBI, including the applicable online grievance and dispute-resolution mechanisms.

For details, customers should refer to JSL's Investor Charter, Grievance Redressal Mechanism and other regulatory disclosures published on the Website.

26. INVESTOR CHARTER

The Investor Charter issued/prescribed under the applicable regulatory framework is an important document describing investor rights, responsibilities, services, grievance mechanisms and other relevant information.

JSL shall make the applicable Investor Charter and regulatory disclosures available through the Website in accordance with applicable requirements.

Users are advised to read the Investor Charter before undertaking transactions in the securities market.

27. INVESTOR RESPONSIBILITIES

Investors are expected to:

read all applicable documents carefully before investing;
understand the risks associated with the relevant product;
maintain updated KYC and contact information;
regularly review transaction statements and account statements;
promptly report discrepancies or unauthorised transactions;
keep login credentials confidential;
not share OTPs, passwords, PINs or other security credentials;
deal only through authorised and regulated channels;
verify official communication before making payments;
understand applicable charges and taxes; and
maintain records of relevant transaction documents.

28. NO ASSURANCE OF RETURNS

JSL does not provide any guarantee of fixed, assured or guaranteed returns from securities-market investments unless specifically permitted and disclosed under applicable law.

Any person claiming to represent JSL and promising guaranteed profits, assured returns or guaranteed recovery of losses should be treated with caution and verified directly with JSL through official channels.

29. CHANGES TO THESE TERMS

JSL may modify, amend, supplement or update these Terms from time to time to reflect:

changes in laws or regulations;
regulatory directions;
changes in products or services;
technology changes;
operational requirements;
security requirements; or
other legitimate business requirements.

The revised Terms shall be published on the Website with the applicable effective/update date.

Continued use of the Website after publication of revised Terms may constitute acceptance of the updated Terms, to the extent permitted under applicable law.

30. SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful or unenforceable by a competent authority, such provision shall be modified or severed to the extent necessary, and the remaining provisions shall continue to remain in effect.

31. WAIVER

Failure by JSL to enforce any provision of these Terms shall not constitute a waiver of JSL's right to enforce that provision subsequently.

32. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and interpreted in accordance with the laws of India, subject to applicable securities-market laws, rules, regulations, bye-laws, circulars and directions issued by SEBI, recognised stock exchanges, depositories and other competent authorities.

Disputes relating to transactions or regulated services shall be subject to the dispute-resolution mechanisms prescribed under the applicable client agreements and regulatory framework.

Subject to the foregoing, courts and competent authorities having jurisdiction over Vadodara, Gujarat shall have jurisdiction to the extent legally permissible.

33. CONTACT INFORMATION

For general enquiries, service requests and other information, please use the official contact details published on:

www.jhaveritrade.com

Customers are advised to rely only on official JSL communication channels and verify any communication that appears suspicious or requests confidential information or payment.

34. IMPORTANT INVESTOR DISCLAIMER

Investment in securities market are subject to market risks. Read all the related documents carefully before investing.

Past performance is not indicative of future returns.

There is no assurance or guarantee of returns in securities-market investments.

Investors should independently assess the risks and suitability of an investment before making an investment or trading decision.

35. ENTIRE AGREEMENT

These Website Terms, together with the applicable Privacy Policy, Investor Charter, Risk Disclosure Documents, product-specific terms, client agreements, tariff/brokerage schedule and other applicable policies and regulatory disclosures published by JSL, constitute the applicable framework governing use of the Website and related services.

Where a specific agreement or regulatory requirement governs a particular transaction or service, such specific agreement or requirement shall prevail to the extent of any inconsistency.

Website: www.jhaveritrade.com
SEBI Registration No.: INZ000199232
Investor Grievance: igc@jhaveritrade.com